FAQs University Heights
- What are the move in/move out dates?
- Do I have to bring any furniture?
- What is included in the rent?
- What does the Conservation Fee cover?
- Is the community pet friendly?
- How close is the community to campus?
- Is there parking available?
- When is rent due/ How do I pay rent?
- Do I sign my own lease or with roommates?
- What if my roommates don't get along or I have issues with my roommates?
- What if I have a maintenance issue or need in my apartment?
- What furniture is provided and what is included in the kitchen?
- How do I receive mail and packages?
- What do I need to bring to my apartment?
- Is there insurance coverage in the event of a fire, theft or natural causes? Does my lease provide coverage for my belongings?
WHAT ARE THE MOVE IN/MOVE OUT DATES?
Please contact the leasing office for availability and one of
our team members will be happy to assist you.
2022-2023 Lease Term
8/18/2022 Bulk Move In Day
7/20/2023 Bulk Move In Out
Back To Questions
DO I HAVE TO BRING ANY FURNITURE?
Campus Crossings at University Heights offers fully furnished apartments designed to meet your needs. Feel free to bring anything that might make your apartment more comfortable for yourself.
WHAT IS INCLUDED IN THE RENT?
High-speed Internet, water, sewer, pest control, trash service, and on-site maintenance are included. Residents are required to set up electricity prior to move in and maintain it through their lease term.
What does the Conservation Fee cover?
The Conservation Fee is a recurring monthly charge that helps the property address energy efficiency improvements and conservation efforts and also includes battery replacement for specific systems in apartment units, LED lightbulbs for apartments and scheduled AC filter replacements.
IS THE COMMUNITY PET FRIENDLY?
Campus Crossings at University Heights is a pet friendly
community. There are some restrictions, so please contact the
office for more detailed information on our pet policy, associated
fees along with any other questions you may have.
Back To Questions
HOW CLOSE IS THE COMMUNITY TO CAMPUS?
We are located within walking distance to campus, just one block away from Eller College of Business.
IS THERE PARKING AVAILABLE?
Obtaining a parking space is on a first come, first served basis and limited spaces are available to residents for a one time fee.
WHEN IS RENT DUE/HOW DO I PAY RENT?
Rent is due on the 1st of every month; however there is a grace
period until the 3rd. On the 4th, rent is considered late and
subject to a fine.
For your convenience, you can pay online via the property’s website (click on PAY RENT under the RESIDENTS section of our website) using a debit/credit card, set up an automatic withdrawal, or Echeck. We do not accept cash, physical checks or money orders.
DO I SIGN MY OWN LEASE OR WITH ROOMMATES?
Each resident is only responsible for the rent on his/her bedroom – this is referred to as “by the bed” leasing rather than a “joint & several” lease. So, if one resident moves out, the remaining roommates are not responsible for that roommate's rent.
WHAT IF MY ROOMMATES DON'T GET ALONG OR I HAVE ISSUES WITH MY ROOMMATES?
Sometimes this happens. Great people sometimes can’t live together for whatever reason. We’ve got you covered. Residents are able to transfer, dependent on availability (a transfer fee may apply).
WHAT IF I HAVE A MAINTENANCE ISSUE OR NEED IN MY APARTMENT?
Non-emergency service requests (choose whichever option works
best for you):
• Submit a Service Request online using the Resident Portal. (click MAINTENANCE under RESIDENTS on the website to set up an account). Follow the prompts to complete the service request.
• Call the office and speak with a Campus Apartments team member or leave a message if your call is after the office is closed.
For emergency situations (water leaks, and toilet back-up's, AC or Heating issues during weather extremes, non-functioning refrigerators, electrical outages, gas leaks and fire):
Call the leasing office. We have someone available 24/7.
WHAT FURNITURE IS PROVIDED AND WHAT IS INCLUDED IN THE KITCHEN?
We offer fully furnished apartments. In those apartments you will find a lounge chair, sofa, coffee table, end table, entertainment center, and a high-top table with seating for two. Bedrooms are furnished with a desk, dresser, end table, and a full-size bed. Kitchens include a refrigerator, stove, dishwasher, disposal, and microwave.
HOW DO I RECIEVE MAIL AND PACKAGES?
Mail - Resident mail is delivered by the US Postal Service to
your assigned mailbox. At move-in, you will receive a mailbox key.
When you move-out, if you want to have your mail forwarded, you
will need to complete a Change of Address Form with the local US
Packages - The property will accept packages and they can be retrieved during the property’s business hours with proper ID.
WHAT DO I NEED TO BRING TO MY APARTMENT?
You should contact your roommates prior to moving-in to coordinate the common area furnishings and items such as; televisions, sound systems, trash cans, plates, silverware, cups, pots & pans, etc. For your own bedroom and personal space, you will need to bring your bath and personal products as well as a shower curtain & hooks, bath mats, towels, linens, pillows, and whatever else will help create your home away from home.
IS THERE INSURANCE COVEAGE IN THE EVENT OF A FIRE, THEFT, OR NATURAL CAUSES? DOES MY LEASE PROVIDE COVERAGE FOR MY BELONGINGS?
Residents or guest's personal property and vehicles are not insured under the apartment lease agreement. We do require that all residents provide proof of insurance against loss or damage due to fire, theft, vandalism, rain, water, criminal negligent acts of others or any other cause. You can purchase a Renter's Insurance policy for a modest annual fee or your parent's home-owner's policy may provide coverage. Of course, you may also obtain coverage through the property’s sponsored provider. Please ask the Leasing Office for more information.